All professionals who are 1st time users are eligible for one (1) 30-day free trial to test out the website with a sample of their clients & patients prior to purchase.

No credit card information is collected prior to the final purchase and there is no obligation to purchase at the end of the trial period.

All client/patient data collected during the 30-day trial period will be deleted from the website unless full payment of the subscription fee has been made prior to the expiration date.

Users taking advantage of the 30-day trial period will be notified at login when the trial period is scheduled to expire.

Any currently advertised discounts will be applied at the time of purchase.

Professionals pay an annual subscription fee to use this website, which includes free, unlimited technical support during the year as well as any upgrades, which become available during that time.

Professionals who wish to continue the service beyond the 30-day trial period are charged an annual fee of $149.00. Special promotions and discounts may be available from time to time.

Since this cutting edge appointment management tool is entirely web-based, the cost of purchasing software, maintenance or backup storage is eliminated. There is no special equipment to purchase or lease and all that is required is a computer and access to the Internet.

At the very affordable cost of less than 50 cents per day, professionals can easily offset that expense with the significant cost savings resulting from reduced time and staff resources involved in returning phone calls, scheduling and rescheduling appointment with clients & patients.

This website is accessible to all users 24 hours per day / 7 days per week / 365 days per year.

Registered professionals can offer referral sources and clients & patients the option to view appointment availability as well as schedule and confirm appointments after hours and anytime there is no one available in the office to assist them. This website is ideal for professionals who do not want to lose contact with referral sources and clients & patients while on vacation.

Registered professionals can access all information in their database anywhere Internet access is available. This includes client registration information, appointments for both registered and non-registered clients & patients as well as miscellaneous schedule entries. If internet access is temporarily interrupted, access may be available at a nearby computer or through a wireless device.

Registered clients & patients can also self-schedule and confirm appointments anywhere Internet access is available. Non-registered clients & patients must contact the professional’s office directly to schedule appointments, which are then entered into the website.

Registered professionals can increase their visibility with referral sources and clients & patients alike by allowing online scheduling and viewing of available appointments through this website.

Professionals can position themselves more competitively in the marketplace by utilizing this cutting edge time management tool. The ability to provide immediate access to scheduling and appointment availability can be a significant advantage in attracting prospective clients & patients to a professional’s business or practice.

Registered professionals can promote their business or practice in partnership with professionalofficehours.com by:

• Adding a link on their own website to access appointment scheduling at professionalofficehours.com
  
• Including this website on marketing and printed materials (letterhead, business cards, advertising etc.)
  
• Directing clients & patients as well as referral sources to this website in their answering message or service
  
• Notifying referral sources of the availability of online appointment scheduling to access services
  

Professional Office Hours collects only information, which is necessary for professionals to identify their clients & patients and prepare to render services (name, address, date of birth and phone numbers). For appointments with health care professionals, we may collect health insurance and payment information (optional). Any information collected is viewed only by the professional and designated office staff and not by Professional Office Hours.

Professional Office Hours uses a high level of data Encryption as well as a dedicated secured Web server, which is firewall protected. If the professional provides health care services, then the information collected must be protected according to the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

All users must have a username and password to set up and access their account for scheduling and viewing appointments.

Each registered professional creates a Master Schedule of available appointment times and days. Many additional functions are customizable to meet the needs of a variety of professionals. The following options and settings are customizable:

• Length of appointments (initial & follow-up)
  
• Number of active appointments allowed per client/patient
  
• Option to charge for missed or late cancel appointments (on/off)
  
• Option for 3rd parties (referral sources) and non-registered users to search for available appointments (on/off)
  
• Option for pre-screening new clients (on/off)
  
• Option to suspend searching and scheduling of appointments by new clients & patients (on/off)
  
• Option to make time(s) unavailable
  
• Option to add and view reminder notes for each scheduled appointment

Registered professionals can utilize this website for most of their scheduling and time management needs. Professionals and their designated administrative staff can manage and direct the following types of scheduling activities on this website:

• Self-scheduled and in-house scheduled appointments for registered clients & patients
  
• In-house scheduled appointments for non-registered clients & patients
  
• Make Time Unavailable for various professional and personal activities and appointments with note description of blocked time
  
• Meetings with multiple attendees by coordinating with others to view available appointment times
  
• Easy referrals for clients & patients to other registered professionals by accessing the other professional’s schedule (if allowed) and transferring client registration information

This website has been designed to meet the needs of a variety of professionals, clients & patients with limited computer skills and technical knowledge. Because this is an entirely web-based service, there are no programs to learn or unsafe changes to computer settings.

For clients & patients the process is as simple as booking a seat on an airplane. For registered professionals, the initial task of setting up a master schedule should only take a few minutes. There are numerous prompts to guide users through the few steps involved. Free technical support is available to assist in this process at any time.

Registered professionals who may feel the need to control their own schedules will find this website very user friendly and more than adequately customizable to cover most scheduling needs and contingencies. There are enough safeguards built into the website design to prevent most problems, which might be anticipated when allowing self-scheduling by clients & patients.

At a cost of less than 50 cents per day, this website is designed to reduce the administrative costs and non-billable hours associated with scheduling and rescheduling appointments with clients & patients.

This website can be very cost-effective for professionals who have limited time and staff resources for these tasks.

Lost revenue involved in missed appointments can be reduced significantly since registered clients & patients can confirm all scheduled appointments online. Appointment reminders for registered clients can be eliminated completely.

Time and staff resources devoted to inquires regarding appointment hours and availability for both new and existing clients & patients can be minimized significantly. Professionals have the option to allow 3rd parties and non-registered users to view their schedules and appointment availability on this website. Professionals who wish to suspend taking new clients & patients can temporarily de-activate their listing in the Professional Directory.