Professionalofficehours.com is designed as an innovative, time management tool for the 21st century, which provides professionals from medical, mental health, business and legal fields the opportunity to offer real time appointment scheduling to their clients & patients. Professionalofficehours.com is an entirely web based program, which is accessible anywhere that professionals and their clients & patients have access to the Internet. There is no software to purchase or maintain and no need to back up data. Every possible effort has been taken to ensure the security and confidentiality of the limited information gathered from clients & patients, which is stored on a dedicated secure server. Appointment scheduling is real time and similar to booking an available seat on an airplane, subject to instantaneous changes as appointments are booked. Appointments cannot be cancelled on this website and must be canceled with the professional's office directly to comply with late cancellation policies established by each professional. Registered professionals as well as their registered clients & patients can login and confirm existing appointments at any time, cutting down on booking errors and missed appointments. This site is particularly useful for professionals with limited or no available administrative staff and those wishing to reduce overhead costs and non-billable hours involved in time-consuming calls to schedule, reschedule and confirm appointments with clients & patients. Professionals will also find this website helpful for after hours and vacation coverage for scheduling and confirming appointments.
Highlights
- This website is free for all registered clients & patients for unlimited use, subject to agreement with the Terms of Service at the time of registration.
- Professionals pay an annual fee to use this website, which includes free, unlimited technical support during the year as well as any upgrades, which become available.
- Clients & patients must register with each professional with whom an appointment will be scheduled - registration information is automatically transferred to each new professional selected after the initial registration.
- This website is not for emergency services - clients & patients cannot schedule an available appointment within 24 hours and must call the professional's office directly to schedule these appointments.
- Professionals must submit their license and certification credentials for approval in order to be registered on this website. Professionalofficehours.com makes no claim regarding the accuracy of this information or the professional's abilities and skills to perform the services offered.
- Once approved to use the website, the registered professional is responsible for setting up and maintaining a current master schedule of available and unavailable appointment times as well as appointment settings, which are customized to the needs of each professional. Custom settings include the length of appointments, number of active bookings allowed, and charges for late cancellation and no shows. Professionals who are not accepting new patients or those who wish to suspend scheduling of clients & patients can also activate these options in the appointment settings.
- Professionals can also increase their visibility and accessibility by selecting the option, which allows non-registered clients & patients as well as other 3rd parties, such as referral sources and insurance companies, to view their daily schedule of available and unavailable appointment times.
- Professionals can easily add a link on their own website for assess to appointment scheduling at professionalofficehours.com.
©Copyright 2005
T. Dianne Macpherson, LCSW
Professional Office Hours LLC
4901 W. Bell Road, Suite 2
Glendale, AZ 85308
USA
800-927-0495
All Rights Reserved