Clients and patients do not pay a fee to use this service-ever!

All support services are free to clients & patients. There are never any charges for technical support and a toll-free number is available for questions and assistance.

There is no requirement to purchase special equipment – this website is accessible anywhere there is access to the Internet.

All data is encrypted and stored on our secured servers, which eliminates the need to purchase backup storage devices or programs.

Clients & patients can schedule and confirm appointments anywhere Internet access is available.

This website is accessible 24 hours per day / 7 days per week / 365 days per year. Appointments can be scheduled after hours and when the professional is on vacation.

Only those professionals who are currently accepting new clients & patients will be active and searchable in the Professional Directory. Professionals may change their status regarding accepting new patients at any time – this website gives instant access to that information.

Prospective clients & patients can also check appointment availability prior to scheduling an appointment (if allowed by the professional).

Professional Office Hours collects Only information, which is necessary for professionals to identify their clients & patients and prepare to render services (name, address, date of birth and phone numbers). For appointments with health care professionals, we may collect health insurance and payment information (optional). Any information collected is viewed only by the professional and designated office staff and not by Professional Office Hours.

Professional Office Hours uses a high level of data Encryption as well as a dedicated secured Web server, which is firewall protected. If the professional provides health care services, then the information collected must be protected according to the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

All clients & patients must have a username and password to set up and access their account for scheduling.

The website is easy to use for anyone with a basic knowledge of computers and the Internet. For anyone experiencing difficulties, technical support is available through our toll-free number. Follow these easy steps:

1. Search for a Professional in the Professional Directory and view the Professional’s profile.
2. Register your information with the selected professional.
3. After your registration is confirmed, go to Make an Appointment and select a date and available time on the calendar. Confirm the appointment, including cancellation policies.
4. Login to re-confirm active appointments at anytime.
5. Registration information is automatically transferred to any other professionals you select on the website.

Clients & patients can schedule and confirm appointments 24/7/365 at their own convenience even if the professional is unavailable during the day, after the professional’s office hours, evenings and weekends or whenever the professional is out of the office on vacation.

There is no need to waste time with multiple back and forth calls and messages to schedule and confirm appointments. There is no need to keep track of appointment cards and reminders. Referrals between registered professionals are simple and registration information transfers easily from one professional to another.

Most professionals who are registered with this website charge for missed or late canceled appointments. Whenever clients & patients schedule an appointment with a registered professional, the confirmation message will indicate if there are charges for missed or late canceled appointments.

Registered clients & patients can easily avoid these charges by confirming their active appointments on the website at anytime.

To confirm an active appointment, login in and select Check My Appointments in the left column. Select highlighted days on the calendar to view appointments.

The following exceptions occur when scheduling appointments on this website:

• Appointments cannot be canceled on this website – contact the professional’s office to cancel appointments
  
• Appointments cannot be scheduled within 24 hours - contact the professional’s office directly
  
• Clients & patients cannot register with a professional who is not accepting new patients or clients
  
• Professionals may limit the number of active appointments per client or patient
  
• Professionals may require screening of new clients & patients before appointment scheduling is allowed